Can you deliver same day across Australia?
We do have services that may be able to cater to same day Australia wide deliveries, dependent on location, freight size, when freight is ready for despatch, opening and closing hours, and what flights are available.
Although, these need to be booked in early for our best chance at achieving a same day delivery.
Metro to metro can be done on the same day, utilising one of our local couriers. There are separate service levels for couriers to determine how quickly freight can be picked up and delivered, e.g., Standard, Express and Direct.
How do you handle temperature-sensitive or regulated freight?
We use specialised carriers that transport goods that require a specific temperature range such as dry, chilled (0-4 degrees) and frozen goods (-25 degrees).
Prior to despatch, we ensure we have received all temperature requirements for movement to prevent spoilage.
We only use carriers that have a focus on providing a temperature-controlled environment with the highest level of quality assurance.
What’s your cut-off time for urgent dispatch?
Each of our carriers have a different cut-off based on the service requested.
If you have missed cut-off for a linehaul carrier, we have recovery options, such as utilizing a courier to deliver freight into the carriers? depot to travel on linehaul that night.
For urgent dispatch that must be delivered within a strict time frame, we have time-critical services, where the cut-off for despatch time varies dependent on flight availability, quantity, and size of the freight.